FAQ

What countries do you ship to?

We ship Worldwide with a few exceptions.

We have been forced to remove certain countries from the shipping list since they have in each and every case presented problems for the customer. Please contact our customer support team for further information.

What currencies do you accept?

The prices in the webshop are listed in USD. You can still use a credit card or PayPal account listed in another currency to place your order.

We Once I order something - what happens next?


You will receive an order confirmation per email as soon as you have placed your order. Your order will be processed and dispatched within 1-5 business days. When your order has been shipped, you will receive an email with your tracking number. 

When will my order be processed?

All orders will be processed and shipped within 1-5 business days
As soon as your order has been dispatched, you will receive an email with your tracking number. Due to the nature of handcrafted items, there can be delays due to items being in production. You will be notified by email if there is a delay.

How do I know if my order has been shipped?

You will receive a dispatch notification by email as soon as your order has been shipped. The dispatch notification is sent to the email address registered when the order was placed. We usually ship all orders within 1-5 business days.

When can I expect my order?

Orders are usually delivered within 5-10 working days after dispatch.
Remote area deliveries and unexpected events out of our control can cause additional delays.

Can I change my order?


We might be able to change your order if it hasn't been shipped yet. Please contact our customer support team as soon as possible and don't forget to include your order number.

What materials do you use in your jewelry?

VIKINGHOLIC does not use cheap alloys with painted plating in jewelry. Those tend to break very easily, cause skin rashes and lose color. We use mainly the following materials:

Sterling Silver 925: All our silver jewelry is made in solid Sterling Silver 925. It is the most common form of silver used in jewelry, containing 92.5% pure silver and 7.5% copper. The copper is added to make the silver harder and more suitable for jewelry.

Bronze: Our bronze jewelry is made from solid bronze. Bronze is basically copper with 10-12% tin in it.

Stainless Steel: All our steel items are made in 316L. Also known as surgical steel, it is comfortable for people with nickel allergy - unless they are very sensitive. The nickel migration is extremely small - only 0.1 micro grams per cm2 and week. That is one fifth of the minimum EU requirement for products that have long term skin contact.

Titanium: Being much harder to work into shape than the other metals, titanium is limited to certain forms of jewelry only. Titanium is a good choice for people with allergies.